Tele-Support HelpDesk 5.0 > Links

Manage your customers, helpdesk, call tracking, and customer service functions.

Tele-Support HelpDeskis a fully functional help desk application that runs stand-alone (built in contact manager) or integrates with ACT CRM. Includes in-bound/out-bound e-mail processing and linking feature, intake forms, knowledgebase system, bug tracking, priority escalation, detailed timekeeping, contract tracking, detailed reporting, RMA, on-line knowledgebase for customer lookups, inquiry status checking by customers, system alerts, custom forms.

HelpDesk Cloudnow includes ability to ...

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