ManageEngine ServiceDesk Plus Specifications
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Deliver help desk services to your end-users.
By integrating ticketing, ITIL, project management, automatic asset tracking, software license management, purchasing, contract management and knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to automate complete itsm processes, improve productivity of your IT Service team and keep your end-users happy. Other notable features are active directory user importing,single sign-on, user satisfaction surveys, customizable workflows, help desk automations and advanced analytics.
With voice-driven iPhone app and android app, access your help desk on the go anywhere anytime. ServiceDesk Plus offers flexible integration for application management, network monitoring, API, mobile & PDA and remote control.