Host a complete Web-based help desk, customer support and sales CRM system for your business.
Have a hardware management program for the computer.
Set up Web based help desk and PC inventory for your IT department.
Track and manage your bug data.
Track customer issues and requests with cloud-based help desk ticketing system.
Organize research material and build knowledge bases and project documentations.
Build your own self-hosted and secure remote support solution to support customers over the Internet.
Manage your customers, helpdesk, call tracking, and customer service functions.
Record, update, and report on support requests and inventory data.
Organize, track, and manage any kind of issues.
Manage customer complaints and service contracts.