Build your own self-hosted and secure remote support solution to support customers over the Internet.
Have a hardware management program for the computer.
Control Cisco IP phone remotely within your enterprise.
Deliver help desk services to your end-users.
Track and manage your bug data.
Track customer issues and requests with cloud-based help desk ticketing system.
Gain control of your IT helpdesk and asset management operations.
Record, update, and report on support requests and inventory data.
Set up Web based help desk and PC inventory for your IT department.
Manage your customers, helpdesk, call tracking, and customer service functions.
Get effective online technical support with instant emergency technical assistance.
Manage customer complaints and service contracts.