Host a complete Web-based help desk, customer support and sales CRM system for your business.
Have a hardware management program for the computer.
Manage customer complaints and service contracts.
Build your own self-hosted and secure remote support solution to support customers over the Internet.
Control Cisco IP phone remotely within your enterprise.
Organize research material and build knowledge bases and project documentations.
Track and manage your bug data.
Set up Web based help desk and PC inventory for your IT department.
Manage your customers, helpdesk, call tracking, and customer service functions.
Organize and automate your service desk.
Record, update, and report on support requests and inventory data.
