Build your own self-hosted and secure remote support solution to support customers over the Internet.
Control Cisco IP phone remotely within your enterprise.
Track customer issues and requests with cloud-based help desk ticketing system.
Have a hardware management program for the computer.
Track and manage your bug data.
Set up Web based help desk and PC inventory for your IT department.
Deliver help desk services to your end-users.
Gain control of your IT helpdesk and asset management operations.
Get effective online technical support with instant emergency technical assistance.
Record, update, and report on support requests and inventory data.
Manage your customers, helpdesk, call tracking, and customer service functions.
Manage customer complaints and service contracts.